General Terms & Conditions

Welcome to Norillo! By visiting or shopping on our website, you accept these terms. They explain how we handle your information and how our services work. We recommend that you read through them carefully.

Personal data we collect

When you use our website, we collect certain information - both to be able to deliver our products and to improve your experience.

1. Technical information about your device

We may collect:

Browser type and version
IP address
Time zone
Cookies
Interactions with the website (for example, which pages you visit and how you found us)

For this we use, among other things:

Cookies: Small files stored in your browser that help us recognise you. Read more at allaboutcookies.org.
Log files: Record data such as IP addresses, page views and referring pages.
Tags/pixels: Used to analyse how you navigate the site.

2. Order information

When you place an order, we collect:

Name
Billing and delivery address
Payment information
Email address
Phone number

All of this information is treated as personal data.

How we use the information

We use your information for the following purposes:

To manage your order:

Process payments and send deliveries
Send order confirmations and invoices
Communicate with you when needed
Check against fraud and security risks

For analysis and improvement:

Improve the website's functionality and user experience
Understand user behaviour and optimise our marketing
Show personalised offers and adverts

Sharing of information

We only share your information with trusted third-party providers for the purpose of delivering our services, for example:

Shopify - our e-commerce platform
Google Analytics - for analysis of user behaviour

(See each service's privacy policy for more information.)

We may also share information in the following cases:

To comply with applicable laws
To protect ourselves against fraud
To respond to legal requests

Personalised advertising

We use data to show adverts that are relevant to you. You can read more and manage your preferences via:

“Do Not Track” signals

We do not change our behaviour based on “Do Not Track” signals from your browser. However, you can always adjust your cookie settings directly in your browser.

Your rights (EU/EEA)

If you are resident in the EU, you have the right under the GDPR to:

Access your personal data
Request rectification or erasure
Restrict the processing or object to it

To exercise these rights, contact us at: info@norillo.se

Please note that some data may be processed outside the EU, but always with appropriate safeguards in accordance with the GDPR.

Storage of personal data

We keep your information for as long as is required to fulfil the purpose of the collection, or for as long as we are legally obliged to. You can request erasure at any time by contacting us.

Changes to the terms

Norillo reserves the right to update these terms at any time. Any changes will be published on this page. It is your responsibility to keep yourself up to date with the latest version.

Contact

Do you have questions about these terms or about how we handle your information?
Contact us by email: info@norillo.se

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