Norillo.com
Norillo® - StepFirm - Firm Insoles That Support Your Arch All Day
- Firm arch support that won't sink under your weight
- Relieves heels, knees, hips and back
- Slim, fits the shoes you already have
- Easily trimmed to the exact right size
- Felt most on your first steps of the morning
Size guide
StepFirm insoles cover a range of EU sizes and can be trimmed along the printed guide lines for an exact fit. UK equivalents are shown alongside.
| EU | UK | Foot length (cm) |
|---|---|---|
| 35-40 | 2.5-6.5 | 22.5-25.0 |
| 41-47 | 7.5-12 | 25.5-29.2 |
If you are between sizes, pick the range that includes your larger foot and trim down.
Couldn't load pickup availability
We want you to feel 100% confident in your purchase. That’s why you get a whole year to try your item at your own pace - not 14 days, not 30, but a full 365. If it doesn’t feel completely right, you can change your mind with no stress and no time pressure.
We stand behind our products 100%, which is why we offer a lifetime guarantee across our entire range. Something broken? Send an email to info@norillo.com and our customer service will reply faster than you can make a cup of tea.
Soft insoles feel lovely for five minutes. Then the pain is back.
The first steps in the morning and hour four on a hard floor are the worst. As soon as your body weight lands, a soft insole collapses, the arch falls and the load goes straight up into your heels, knees and back. What you have tried so far has cushioned the feeling, not held the foot up.
- Soft gel and foam insoles - collapse under your body weight and stop supporting by the middle of the day.
- Thick standard inserts - lift the whole foot, make the shoe tight and chafe instead of supporting where you need it.
- Expensive moulded insoles - cost a small fortune and often feel too stiff to walk on all day.
Our StepFirm solves both: a firm arch support that keeps its shape under load, in a slim design that fits the shoes you already have.
The support that carries your body weight, not just cushions it
Rated 5 stars by customers everywhere. A firm arch support holds the foot in its natural position step after step, so your heels, knees and back do not have to compensate. Slim enough to swap straight in for the shoe's own insole.
- Firm support that does not collapse under load
- Relieves heels, knees, hips and back
- Slim fit, fits in ordinary shoes
- Easily trimmed to exactly the right size
- Noticed most at the first steps of the morning
Four layers, one job: holding the foot up
Stabilising arch support
A firm support layer holds its shape when your body weight lands, so the arch does not sink and the tendons are spared from overworking.
Heel pad that softens the impact
A targeted pad under the heel softens the landing at every step, right where the morning pain is worst.
Slim, trimmed to size
A thin profile that swaps straight in for the shoe's insole. Cut along the marking for an exact fit without lifting the foot.
Breathable top
An airy surface material keeps the foot drier through long days on a hard floor, without building up heat.
Made for hard floors, long shifts and painful morning steps
Best for you if you stand or walk a lot and feel it in the heel and arch: in healthcare, retail, the warehouse, on the road or barefoot on a hard floor at home. Swap the shoe's existing insole for StepFirm for the best fit.
- Support type: Firm arch support
- Build-up: Four layers
- Profile: Slim, swaps for the shoe's insole
- Size: Trimmed to fit, 35-46
- Suits: Everyday, work and training shoes
- Use: Daily, indoors and out
Good to know: because the arch gets more support than with a soft insole, it can feel unfamiliar for the first few days. Use StepFirm daily and the foot gradually gets used to it and your steps feel steadier.
It is the stability, not the softness, that relieves
A soft insole gives way under pressure. StepFirm is built the opposite way: firm where the foot needs to be carried, cushioned where it lands.
1. The support keeps its shape
The stabilising layer does not give way when your body weight lands. The arch is held up instead of sinking, so the tendons under the foot are spared from stretching out step after step.
2. The load is distributed
When the foot is held in its natural position, it lands more evenly. The pressure is spread rather than concentrated on the heel, which relieves the knees, hips and back that would otherwise compensate.
3. The heel is cushioned where it hurts
The heel pad softens the landing right where the morning pain sits. Less pressure on the heel gives the surrounding muscles a chance to relax over the days.
What our customers say
"I work long shifts on a hard floor and my feet always got tired. I wanted something that actually supports under the arch, not just feels soft. This finally gives a firm support."
Lena M., Gothenburg · Verified customer
StepFirm versus the insoles you have tried
| StepFirm | Soft gel insoles | Thick standard inserts | |
|---|---|---|---|
| Keeps its shape under body weight | ✓ | ✕ | ✕ |
| Relieves heels, knees and back | ✓ | ✕ | ✕ |
| Slim, fits in ordinary shoes | ✓ | ✓ | ✕ |
| Trimmed to an exact size | ✓ | ✕ | ✕ |
| Supports all day, not just at first | ✓ | ✕ | ✕ |
From box to relieved feet in a minute
1. Trim to size
Follow the size marking on the underside and cut StepFirm to your size with ordinary scissors.
2. Swap the shoe's insole
Take out the shoe's existing insole and put StepFirm in instead. The foot is then held in the right position without the shoe becoming tight.
3. Use daily
Walk on them every day. The foot gets used to the support within a few days and your steps feel steadier.
Frequently asked questions
How does StepFirm work?
StepFirm gives the arch a firm support where soft insoles often fall short. When the arch is held up, the foot lands more naturally, which can reduce unnecessary load on the heels, knees, hips and back. Instead of just feeling soft for the moment, it gives the foot a steadier base at every step.
Will it fit in my ordinary shoes?
Yes. StepFirm has a slim profile and does not build up in height. Take out the shoe's existing insole and put StepFirm in instead, so you get support without the shoe becoming tight. It fits in everyday shoes, work shoes and trainers.
How quickly will I feel relief from heel pain?
Many feel relief within 1 to 3 days, especially under the heel and at the first steps of the morning. The support is there straight away when you stand up, and as the heel gets less pressure the surrounding muscles can gradually relax. Use them daily for the best result.
Are they hard to walk on?
No. The difference from a soft insole is that the support keeps its shape when you load the foot, not that the step feels hard. You get a comfortable feeling in the shoe, but with more support than a soft insole that gets squashed. The goal is a steadier foot, not a hard step.
Do they hurt at first?
Most people find them comfortable straight away, but it is normal for the foot to need a few days to get used to them. Because the arch gets more support than with a soft insole, it can feel unfamiliar at first, and then eases off.
What is your delivery and returns policy?
- Dispatched within 1-2 working days
- Returns up to 365 days from the delivery date
- May be returned used (except hygiene products)
- 100% money-back guarantee
Try them at home for 365 days
We are confident you will feel the difference, just like our many happy customers. Put StepFirm in your own shoes and try them at work, on a walk and at the first steps of the morning.
If you do not feel clear relief, send them back and get all your money back. No awkward process, no hidden terms. If there is a problem, we will send a new pair.
- 365-day money-back guarantee - all your money back
- Customer service - reply within 24 hours
